FAQ : Cancellation / Modification / Refund

Q

How can I get refund if I choose to pay by Paypal, Alipay or WeChat Pay?

A

You will receive refund through Paypal, Alipay or WeChat Pay. It will be the customer's responsibility for the settlement fee on Paypal/Alipay/WeChat Pay refund.

Q

How do I cancel or change my reservation?

A

Please give us a call or use the link below:

Inquiry

Q

Can I change my current reservation?

A

We won’t be able to take any request about changing your travel date or the bus(tour). Please cancel the current reservation and make a new one. Therefore, relevant cancellation fee and the fee for the new reservation will be applied. Please check Cancellation Policy below: Modification and Cancellation